Privacy Policy

Information We Collect

When you use ResumeWand, we collect information to provide and improve our free AI resume building service. Here's what we collect:

Information You Provide

• Account Information: Email address, name, and password when you create an account
• Resume Content: Work experience, education, skills, and other information you enter to create your resume
• Contact Information: Any information you provide when contacting our support team

Information We Collect Automatically

• Usage Data: How you interact with our service, features you use, and time spent on pages
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our resume building service
• Generate AI-powered resume suggestions and content
• Personalize your experience and remember your preferences
• Send you service-related communications and updates
• Respond to your questions and support requests
• Analyze usage patterns to improve our features
• Detect and prevent fraud or abuse

Data Storage & Security

We take the security of your data seriously:

• All data is encrypted in transit using TLS/SSL protocols
• Resume content is stored using industry-standard encryption
• We use secure cloud infrastructure with regular security audits
• Access to personal data is restricted to authorized personnel only
• We maintain detailed logs and monitoring for security incidents

Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time through your account settings or by contacting us.

Information Sharing

We only share your information in the following circumstances:

• Service Providers: We work with trusted third-party providers who help us operate our service (hosting, analytics, etc.)
• Legal Requirements: When required by law, subpoena, or other legal process
• Protection: To protect the rights, property, or safety of ResumeWand, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at privacy@resumewand.com.

Cookies & Tracking

We use cookies and similar technologies to:

• Keep you logged into your account
• Remember your preferences and settings
• Understand how you use our service
• Improve our website performance

You can control cookies through your browser settings. Note that disabling certain cookies may affect your experience with our service.

Analytics

We use analytics services to help us understand usage patterns. These services may collect information about your use of our website, including pages visited and interactions.

Children's Privacy

ResumeWand is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it promptly.

Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@resumewand.com
• Contact Form: Contact Us Page