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Frequently Asked Questions

Find answers to common questions about ResumeWand. Can't find what you're looking for? Contact our support team.

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🚀 Getting Started

Creating your first resume is easy! Simply click "Get Started Free" and our AI wizard Wally will guide you through the process step by step:
  • Enter your basic contact information
  • Add your work experience (Wally will help generate bullet points)
  • Include your education and skills
  • Choose a professional template
  • Download your finished resume as a PDF
The entire process takes just 10-15 minutes!
You can start building your resume without an account! However, creating a free account allows you to save your progress, create multiple resumes, and access your resumes from any device. We recommend signing up to get the most out of ResumeWand.
Yes! ResumeWand offers a completely free tier that includes AI-powered resume building, professional templates, and all essential features. No credit card required, no hidden fees. We believe everyone deserves access to professional resume tools.

Features

Our AI wizard, Wally, uses advanced language models to help you create professional content. Here's what Wally can do:
  • Generate bullet points: Enter your job title and responsibilities, and Wally creates impactful, achievement-focused bullet points
  • Suggest skills: Based on your experience, Wally recommends relevant skills for your industry
  • Write summaries: Wally creates multiple professional summary options for you to choose from
  • Optimize for ATS: All suggestions are formatted to pass Applicant Tracking Systems
Absolutely! Our templates are fully customizable. You can change:
  • Colors and accent colors
  • Fonts and typography
  • Layout and section order
  • Spacing and margins
All changes preview in real-time so you can see exactly how your resume will look.
Yes! All our templates are designed to be compatible with Applicant Tracking Systems (ATS). We use:
  • Clean, parseable formatting
  • Standard section headings
  • ATS-safe fonts
  • Proper document structure
This ensures your resume gets past automated screening and reaches human recruiters.
Yes! With a free account, you can create and save multiple versions of your resume. This is perfect for tailoring your resume to different job applications or industries. Each resume is saved separately and can be edited or downloaded anytime.

💰 Pricing

Our free plan includes everything you need to create a professional resume:
  • AI-powered content generation
  • All professional templates
  • Unlimited PDF downloads
  • ATS-optimized formatting
  • Multiple resume versions
  • Real-time preview
No credit card required, no trial period – it's free forever!
No hidden fees whatsoever! We're transparent about what's free and what's premium. You'll never be surprised by charges. Our free tier is genuinely free – no credit card required, no automatic upgrades, no sneaky fees.
Yes! If you upgrade to a premium plan and aren't satisfied, we offer a 30-day money-back guarantee. Simply contact our support team within 30 days of purchase, and we'll process your refund – no questions asked.

⚙️ Technical

You can download your resume as a PDF, which is the industry standard for job applications. PDF format ensures your resume looks exactly the same on any device and is accepted by virtually all employers and job application systems.
To reset your password:
  • Click "Login" on the homepage
  • Click "Forgot Password"
  • Enter your email address
  • Check your inbox for a magic link
  • Click the link to set a new password
If you don't receive the email, check your spam folder or contact support.
Absolutely! We take data security seriously:
  • All data is encrypted in transit and at rest
  • We never sell your personal information
  • You can delete your data at any time
  • We comply with GDPR and privacy regulations
Read our Privacy Policy for complete details.
ResumeWand works on all modern browsers including:
  • Google Chrome (recommended)
  • Mozilla Firefox
  • Safari
  • Microsoft Edge
For the best experience, we recommend using the latest version of your preferred browser.

Still Have Questions?

Our support team is here to help! Reach out and we'll get back to you within 24-48 hours.